Email & phone support
Response time within 24 hours
Basic troubleshooting, setup assistance, and remote assistance
4 hours of support per month
Email & phone support
Response time within 12 hours
Advanced troubleshooting, setup, and configuration support, and remote assistance
8 hours of support per month
Email, phone, & live chat support
Response time within 2 hours
Comprehensive support including remote assistance, priority handling, and proactive system monitoring
12 hours of support per month
Tailored setup for new systems or features
Comprehensive configuration and optimization
Support for a wide range of IT systems and software
Flexible scheduling to suit your needs